FAQ

1. What is Sweeq and how does it work?

Sweeq is a beach sand remover, designed to make post-beach cleanup quick and easy. Just twist the cap to the right, and our talc-free powder dispenses through the built-in brush. Gently sweep the brush over sandy skin, and voilà—sand-free in seconds!

2. What’s in the powder? Is it safe for kids and sensitive skin?

Yes! Our powder is natural and talc-free that is gentle on all skin types—including children.

3. Can I use Sweeq on wet skin?

Sweeq works best on dry or mostly dry skin. If you're dripping wet, we recommend giving yourself a quick towel-off before using Sweeq for optimal sand removal.

4. Does Sweeq have a scent?

Our original formula is unscented to keep it clean and beach-neutral. 

5. Is Sweeq TSA/travel-friendly?

Yes! Sweeq is under the TSA powder limit and is safe to pack in your carry-on bag. Perfect for getaways and sandy adventures.

6. How do I clean the brush?

You can gently clean the brush with a damp cloth or baby wipe. Avoid soaking it, and let it dry before reusing.

7. I see a little white powder on the brush—even though the seal’s still on. Is that normal?

Totally normal! We give each Sweeq a quick quality check before it ships, so you might spot a bit of powder on the brush. That just means it’s been tested, approved, and ready to brush off that sandy skin.

8. Why won’t my bottle open?

Sweeq’s got a little twist to it—literally. Make sure you’re twisting just the top section, right under the brush. Righty to open, lefty to close. Give it a gentle shake and you’ll see the magic (aka powder) start to flow. When you're done, twist it closed and snap the cap back on tight.

9. Can my kid eat after using Sweeq on their hands?

Yep! Sweeq is totally non-toxic and kid-friendly, so post-sand snack time is all good. Just one less thing to worry about while you chase beach bliss.

10. The powder’s not coming out—even when it’s open and I’m giving the bottle a squeeze!

No worries—sometimes the powder just needs a little nudge. Try gently tapping the bottom of the bottle on a hard surface, or give the top a few light taps. That usually gets things flowing and beach bliss back on track.

11. Still no powder?

If it’s being extra stubborn, use a toothpick to gently clear any clog around the brush opening. Since Sweeq is made with pure cornstarch, even a little moisture can cause it to clump—but it’s nothing a quick poke can’t fix!

Still have questions?

Our team would be delighted to assist you. Contact us or reach out via Instagram @sweeqit